Refund policy

Returns & Exchanges

We want you to be completely satisfied with your purchase!

If you’re not happy with your order, you can return or exchange most items within 7 days of delivery.

Return Guidelines:

• Items must be unused, undamaged, and in their original packaging.
• Please include your order number and a brief note about the reason for the return.
• Return shipping is the responsibility of the customer unless the item was defective or damaged.

Refunds & Exchanges:

• Once we receive your returned items, we’ll inspect them and process your refund or exchange within 5–7 business days.
• Refunds will be issued to your original payment method.
• If you prefer, you can request a store credit instead.

Defective or Damaged Items:

If your item arrives defective or damaged, please contact us immediately at flyingpaddlesports@gmail.com so we can resolve the issue promptly.

Need help?

If you have questions about a return, email us at flyingpaddlesports@gmail.com or use the Contact Us form. We’re here to help!